PRIVACY STATEMENT

Our privacy policy governs the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time.

You can access our home page and browse our site without disclosing any personal data except for information automatically collected by cookies that we use (see below).

Your privacy and security is important to us. We aim to ensure that any personal information that is collected will always be used, and transmitted in compliance with UK data protection laws.

By using our website, you are accepting and consenting to the practices described on this page

Who may process data

We will use your information for the purpose of fulfilling orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest and for the purpose of undertaking product or customer research and development.

When you make a purchase from our website, we collect certain personal information from you, such as:

·         Your contact information (name, address, telephone number, email address etc);

·         Your purchase information (credit/debit card details) Please Note We do not store credit card details;

·         other personal information (such as your size if you are buying something from us)

(“Personal Data”)

We hold all such Personal Data on secure servers and treat it as fully confidential. Please Note We do not store credit card details;

We will not sell your Personal Data to third parties. We do, however, share customer information with the following third parties:

·         Our group companies;

·         Banks, credit card companies and carriers as is necessary to process your order;

·         Credit reference agencies, in the interests of fraud detection and prevention and credit risk reduction;

·         Couriers or other agents for the purposes of processing or arrange delivery of your order;

·         Government bodies or other authorities if necessary to comply with regulations or law or to assist with law enforcement, or to protect our property and other rights;

·         Agencies who help us collate statistics about site traffic, sales, demographics and other commercial information to enable us to tailor the services we provide to you and other customers.

Some of these third parties may be located in countries that are outside the European Economic Area ("EEA"). Your Personal Data may also be processed by employees operating outside the EEA who work for us, third party data processors or for our suppliers. Such employees may be engaged in, among other things, the processing of your payment details and the provision of support services. Countries which are outside of the EEA may not offer the same level of data protection as the United Kingdom but we will make sure that we have the necessary contracts and other mechanisms in place to ensure your Personal Data continues to be treated in accordance with the provisions of the UK data protection laws. By submitting your Personal Data through our website, you agree to the transfer, storage and processing of such data outside of the EEA.

In the unlikely event that a liquidator, administrator or receiver is appointed your information may be transferred to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to any third parties except in accordance with this policy.

We will retain your Personal Data for as long as it is legally required, and to support the business purposes for which it was obtained - we will then dispose of it promptly and securely.

Cookies

We may send a small file to your computer when you visit our website. This will enable us to identify you on future visits and to track your movement within it for 'user-friendly' development purposes. We may use cookies to collect and store data and to link information stored by them with the personal data you supply to us. Except for the use of cookies, we only collect information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

Third parties are not able to identify customers using cookies.

If you take the opportunity to 'share' content from any of our websites with friends through social networks (such as Facebook and Twitter) you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third party websites for more information about their cookies and how to manage them.

By using our website, you agree to the placing of cookies on your device. However, if you do not want to receive a cookie from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie (to find out how to do this, please consult your browser’s help section).

TO ENABLE COOKIES

If you're not sure of the type and version of web browser you use to access the Internet:
For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

 

Google Chrome

Google Chrome
1. Click on 'Tools' at the top of your browser window and select 'Options' 
2. Click the 'Under the Hood' tab, locate the 'Privacy'section, and select the
 'Content settings' button 
3. Now select
 'Allow local data to be set'

Internet Explorer

Microsoft Internet Explorer 6.0, 7.0, 8.0
1. Click on
 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab 
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser 
3. Settings above Medium will disable cookies

Firefox

Mozilla Firefox
1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Then select the Privacy icon 
3. Click on 'Cookies', then select 'allow sites to set cookies'

Safari

Safari
1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option 
2. Click on
 'Security', check the option that says 'Block third-party and advertising cookies' 
3. Click
 'Save'


HOW TO CHECK COOKIES ARE ENABLED FOR MACS

Internet Explorer

Microsoft Internet Explorer 5.0 on OSX
1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options 
2. Scroll down until you see 'Cookies' under Receiving Files 
3. Select the
 'Never Ask' option

Safari

Safari on OSX
1. Click on 'Safari' at the top of your browser window and select the
 'Preferences' option 
2. Click on 'Security' then 'Accept cookies' 
3. Select the
 'Only from site you navigate to'

Firefox

Mozilla and Netscape on OSX
1. Click on 'Mozilla' or
 'Netscape' at the top of your browser window and select the 'Preferences' option 
2. Scroll down until you see cookies under 'Privacy & Security' 
3. Select 'Enable cookies for the originating web site only'

Opera

Opera
1. Click on 'Menu' at the top of your browser window and select
 'Settings' 
2. Then select 'Preferences', select the 'Advanced' tab 
3. Then select 'Accept cookies' option

All other browsers


Please consult your documentation or online help files.

FURTHER INFORMATION ABOUT COOKIES

If you'd like to learn more about cookies in general and how to manage them, visit http://www.aboutcookies.org/ (opens in a new window).

If you'd like to opt out of cookies, please go to the Network Advertising Initiative website http://www.networkadvertising.org/ (opens in a new window).

Please note that we're not responsible for the content of external websites.

Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to information

You may ask us whether we are storing personal information about you by writing or emailing us and, if you wish, we will provide you with a copy of any personal data we hold about you. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide any information if identity is not established.

To contact us concerning your privacy, to change your communication preferences, update, and review or to withdraw your consent for the collection, use or disclosure of your Personal Data, you can write to us.

Financial Information

We do not store credit card details nor do we share customer details with any 3rd parties